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ChemPages Laboratory
Technical Notes
See the User Forum to learn how others use ChemPages Laboratory, or to post your questions or suggestions.
Problem: When using Internet Explorer 5.5 SP 2 or later under Windows, QuickTime movies do not load properly.
Cause: Internet Explorer 5.5 SP 2 and later versions no longer support Netscape-type plug-ins such as QuickTime and now require an ActiveX control.
Solution: Download and install the ActiveX version of the QuickTime plug-in from Apple Computer. You can check your QuickTime installation to make sure you have the correct configuration for your browser by opening http://www.apple.com/quicktime/download/qtcheck/index.html.
All other known problems are addressed in the Technical Notes page which is included on the ChemPages Laboratory CD-ROM. If you encounter other problems, contact JCE Software for technical support.
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