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ChemPages Laboratory
Technical Notes
ChemPages Laboratory

See the User Forum to learn how others use ChemPages Laboratory, or to post your questions or suggestions.


 
General Troubleshooting
Problem Cause Solution
When using Internet Explorer 5.5 SP 2 or later under Windows, QuickTime movies do not load properly. Internet Explorer 5.5 SP 2 and later versions no longer support Netscape-type plug-ins such as QuickTime and now require an ActiveX control. Solution: Download and install the ActiveX version of the QuickTime plug-in from Apple Computer. More information about the problem is available http://developer.apple.com/quicktime/.

Technical Notes

All other known problems are addressed in the Technical Notes page which is included on the ChemPages Laboratory CD-ROM. If you encounter other problems, contact JCE Software for technical support.


 
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